Privacy Policy
Last updated: August 15, 2026
1. Introduction
At Digi Tools Mart, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website, create an account, place an order, purchase a digital product, contact our support team or otherwise use our services.
By using Digi Tools Mart, you acknowledge the practices described in this Privacy Policy.
We may update this policy from time to time to reflect changes to our services, website features, business practices or legal requirements. The latest version will always be published on this page with the updated date shown above.
2. Information We Collect
We may collect information that you provide directly to us as well as certain information generated automatically when you use our website.
Information You Provide
Depending on how you use Digi Tools Mart, this may include:
Your name
Email address
Phone number
Billing information
Country or region
Account username and password-related information
Order and purchase details
Products, subscriptions or plans you select
Messages submitted through contact or support forms
Information you provide when requesting assistance, refunds or account support
Reviews, comments or other information you voluntarily submit
Account Information
If you create an account, we may store information required to manage your account, order history, downloads, customer support and other account-related services.
You are responsible for keeping your login credentials confidential and for maintaining the security of your account.
Order and Transaction Information
When you place an order, we may process and retain information associated with the transaction, including:
Products purchased
Selected product plans or variations
Order value
Payment status
Transaction or reference information
Order date and history
Billing and customer details necessary to process and manage the order
Where payments are processed through a third-party payment provider, the payment provider may process payment information under its own privacy policy and terms. Digi Tools Mart may receive limited transaction information needed to confirm, manage and support your purchase.
Automatically Collected Information
When you browse the website, certain technical information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Referring pages or websites
Pages viewed
Date and time of visits
Website interaction and performance information
Cookie and session information
This information may be used to operate, protect, improve and understand the performance of our website.
3. How We Use and Share Information
We use personal information only where reasonably necessary to operate and improve Digi Tools Mart and provide services to our customers.
How We Use Your Information
We may use information to:
Create and manage customer accounts
Process and manage orders
Deliver or provide access to digital products
Confirm payments and transactions
Maintain purchase and download records
Provide customer service and technical support
Respond to questions, complaints or requests
Process eligible refund or support requests
Maintain website security
Prevent fraud, misuse or unauthorised activity
Troubleshoot technical problems
Improve products, services and website functionality
Maintain business and transaction records
Communicate important information relating to your account or orders
Send promotional communications where permitted and where you have provided any required consent
Comply with applicable legal, regulatory, tax or accounting obligations
Service Providers and Third Parties
We may use trusted third-party service providers to help operate our website and business.
These may include providers that assist with:
Website hosting
Payment processing
Email delivery
Website security
Analytics
Website performance
Customer support
Backup and infrastructure services
WooCommerce or WordPress functionality
Other technical services necessary to operate Digi Tools Mart
These providers may process information only to the extent necessary to perform the services they provide, subject to their respective privacy practices and applicable agreements.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud or security incidents, or protect Digi Tools Mart, our customers or others.
Sale of Personal Information
Digi Tools Mart does not sell personal information to third parties in exchange for money.
If our privacy practices materially change in the future, this Privacy Policy will be updated accordingly.
4. Cookies, Data Retention and Security
Cookies and Similar Technologies
Digi Tools Mart may use cookies and similar technologies to support website functionality and improve the user experience.
Cookies may be used for purposes such as:
Remembering your shopping cart
Maintaining login sessions
Remembering website preferences
Supporting checkout functionality
Protecting forms and accounts
Understanding website usage
Measuring website performance
Supporting analytics or other enabled website features
Some cookies may be necessary for the website to function correctly.
Third-party services integrated with the website may also set cookies or similar technologies according to their own policies.
You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect some website features, including account, cart or checkout functionality.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, supporting customers and meeting applicable legal, tax or accounting requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
Where appropriate and technically available, information may be deleted, anonymised or no longer actively used when it is no longer required.
Data Security
We take reasonable administrative and technical measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no website, online service, database or method of electronic transmission can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their accounts, including using strong passwords, keeping login information confidential and signing out of shared devices.
International Services
Some service providers used to operate Digi Tools Mart may process or store information in countries other than the country in which you live.
Where applicable, we seek to use service providers and safeguards appropriate to the nature of the information and services involved.
5. Your Rights, Choices and Contact
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Request restriction of certain processing
Object to certain uses of your information
Request a portable copy of certain information where applicable
Withdraw consent where processing is based on consent
Opt out of marketing communications
Ask questions about how your personal information is handled
Certain requests may be subject to legal, contractual, security, fraud-prevention, accounting or record-retention requirements.
We may need to verify your identity before processing a privacy-related request.
Marketing Communications
If you receive optional marketing communications from Digi Tools Mart, you may unsubscribe using the available unsubscribe option or contact us to request removal from promotional communications.
Transactional messages relating to your account, purchases, security or customer service may still be sent when necessary.
Children’s Privacy
Digi Tools Mart is intended for customers capable of entering into online transactions in accordance with applicable law.
We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be legally required.
If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.
Third-Party Links
Our website may contain links to third-party websites, products or services.
Digi Tools Mart is not responsible for the privacy practices, content or security of websites operated by third parties. We recommend reviewing the privacy policy of any external service before providing personal information.
Changes to This Privacy Policy
We may revise this Privacy Policy when our website, services, technology, business practices or applicable requirements change.
When changes are made, the revised policy will be published on this page and the “Last updated” date will be changed.
Contact Us
If you have questions about this Privacy Policy, your personal information or a privacy-related request, please contact Digi Tools Mart through our Contact Us page.
When contacting us about a privacy request, please provide enough information for us to identify the relevant account, order or request without sending unnecessary sensitive information.